National WIC Association

COVID-19 Resources

This page is being updated actively by the NWA team. Please send your WIC shareable resources to Emily Gilcher, Education and Membership Engagement Manager, at egilcher@nwica.org. Please include context, if applicable; i.e. “This was shared on [state’s] Facebook account and shopping app on [date].” Or “This is draft guidance sent to FNS on [date]; it is not yet finalized as of [date],” etc.


Resources from NWA

Waiver Recommendations

COVID-19: Recommendations for State Waivers
NWA's recommendations for state waivers during the COVID-19 crisis.

Regulatory Citations for Recommended State Agency Resources updated 3/25/2020
The Families First Coronavirus Response Act, signed into law on March 18, permits USDA to grant waivers to state WIC agencies of regulatory requirements that inhibit the delivery of WIC services throughout the COVID-19 public health emergency. In order to facilitate state applications for waivers, the National WIC Association highlights these regulatory provisions. The federal regulations can be found here.

Remote Certifications and Re-Certifications

Streamlined Remote Certification Options Guidance - posted 3/30/2020
This new guidance document was developed in partnership with the Center on Budget and Policy Priorities and the Altarum Institute. This document spells out the steps agencies should take in certifying participants remotely, including how to document identify, residency, and income and how to verify nutritional risk eligibility. The document contains helpful suggestions for gathering the information necessary for confirming nutritional risk, specifying a correct food package category, and identifying referrals needed. All of the steps are either currently allowable under federal regulations or, if they are not, specific waiver requirements are specified. If you have any questions about this guidance, please contact Elisabet at eeppes@nwica.org.

Messaging

Debunking COVID Myths - March 2020 posted 3/24/2020
Guidance from NWA on debunking myths circulating on the internet related to WIC and COVID-19.

Messaging Toolkit - WIC and COVID-19 
NWA will continue to update this document with more resources in the coming days.

Nutrition/Breastfeeding Guidance

Breastfeeding and COVID-19 Guidance
With various recommendations circulating from medical, public health, and breastfeeding authorities regarding breastfeeding and COVID-19, it can be difficult to navigate which resource is best to use. The National WIC Association recommends following the Centers for Disease Control and Prevention’s (CDC) guidance for breastfeeding and COVID-19.

Vendor-Related Resources

NWA Virtual Meeting Recording: REFOCUSING ON COVID-19: NWA WIC VENDOR PARTNER ROUNDTABLE - March 18, 2020
The primary focus of this 90-minute virtual meeting with WIC staff and WIC vendors and retail partners, held on Wednesday, March 18, 2020, was WIC’s response to COVID-19, especially focusing on ensuring that participants continue to receive their food benefits during this time. Please see the meeting agenda and the meeting notes for more information. Please click here or on the link above to watch/listen to the recording of the meeting.

Call Notes – Retailer/State Agency Call re: COVID 19 – March 13, 2020
Notes from a call with NWA, State WIC Agencies, FMI, and retailer stakeholders on the status of retail during COVID-19.

Technology-Related Resources

Call Notes - Exploring Technology Solutions for WIC During COVID Outbreak - March 17th, 2020
Notes from a call with NWA; FIS; CDP; Conduent; Solutran; Three Sigma; NTT Data; DXC; CQuest; Maximus; Novo Dia; Ciber; CMA Consulting; Burger, Carroll & Associates; and True North on technology solutions during COVID-19.

Supporting Frontline Staff

Self-Care Resources for Frontline WIC Staff
Here is a list of self-care resources we’ve compiled for the WIC community. 


Resources from FNS/USDA

WIC State-by-State COVID-19 Waivers
WIC Food Package Substitution Waiver


Resources from State and Local WIC Programs

*The resources below are not necessarily finalized - those approved by FNS are makered as such. Use these as examples as your state develops its own procedures. Please contact each state office directly for more details.*

Please send your WIC shareable resources to Emily Gilcher, Education and Membership Engagement Manager, at egilcher@nwica.org. Please include context, if applicable; i.e. “This was shared on [state’s] Facebook account and shopping app on [date].” Or “This is draft guidance sent to FNS on [date]; it is not yet finalized as of [date],” etc.

Posted date = date posted by NWA on this webpage

Benefit Issuance
Virginia WIC-318 - WIC Delayed Benefits Signature Form - 8/17 - posted 3/19/2020

Monitoring/Compliance
Washington - Draft Proposal: Remote Monitoring - posted 3/19/2020

Disaster Plans
New Mexico WIC Disaster Plan - Tier II COVID-19 V.1 3.17.20 - posted 3/20/2020
New Mexico WIC Tier II Checklist for Screening Applicants/Participants - posted 3/20/2020
New Mexico WIC Disaster Plan - Tier I COVID-19 V.1 3.13.20 - posted 3/19/2020
South Carolina WIC Disaster Preparedness and Continuity of Operations Plan (COOP) - Human Pandemic - 10/19 - posted 3/19/2020

Remote Certifications and Re-Certifications
Boulder County, Colorado Protocol for Serving Participants Email March 16 Onward - 3.12.2020 - posted 3/24/2020
Vermont WIC - Remote Certification During Disaster – Staff Reference - posted 3/20/2020
Vermont WIC - Remote Mid-Certification Health Assessment During Disaster – Staff Reference - posted 3/20/2020
Washington - Draft Proposal: Remote Certifications Presumptive Eligibility - posted 3/19/2020
Washington - Draft Proposal: Remote Certifications - posted 3/19/2020
Washington - Draft Proposal: Providing Remote WIC Services from the Clinic - 3/12/2020 - posted 3/19/2020
South Carolina 100-27 Remote Certifications due to COVID-19 Policy and Memo - 3.16.2020 - posted 3/19/2020
Oklahoma Policy Update - 3/19/2020 - approved by FNS - posted 3/20/2020
Oklahoma Tip Sheet - Non-Physical Presence Telephone Certifications - Policy Update - 3/19/2020 - approved by FNS - posted 3/20/2020

Online WIC Applications
Oklahoma WIC Program - Online Certification Application
- posted 4/1/2020

Separation of Duties
Separation of Duties Waiver - Washington State - 3/30/2020 - approved by FNS

Remote Health Assessment
Washington - Draft Proposal: Remote Health Assessment
posted 3/19/2020

Remote Nutrition Education/Breastfeeding Support
Bay City Michigan WIC Agency Policies - independent agency response 
- posted 3/20/2020

Vendor Monitoring and Requests
South Carolina Vendor Monitoring Letter - 3/16/2020
 - posted 3/19/2020
Letter to Washington State WIC-Vendors Re: Purchasing Limits for WIC Foods During COVID-19 - March 25, 2020 - posted 3/30/2020

Food Package Substitutions
Food Package Substitutions Waiver Response from FNS - Washington State - 3/30/2020 
- posted 4/1/2020
DC WIC COVID-19 Expanded Food List - posted 4/1/2020
Changes to WIC Allowed Foods in Washington State - March 25th Update - posted 3/30/2020
Maine Food Package Substitution Waiver Response from FNS - March 26, 2020 - posted 3/30/2020

Training/Procedure Documents
New Mexico Disaster Mode Training Companion - 3.16.2020
- posted 3/20/2020

Designated State Websites for COVID-19
Washington, DC WIC 
- posted 4/1/2020

Signage, Brochures, Fliers and other Non-Social Media Messaging
South Carolina Food Package Changes One-Pager posted 3/26/2020
Boulder County Colorado Poster for Participants - SPANISH posted 3/24/2020
Boulder County Colorado Poster for Participants - ENGLISH posted 3/24/2020
Boulder County, Colorado Email to all WIC Families - 3.13.2020 - posted 3/24/2020
Boulder County, Colorado WIC Office Phone Message - posted 3/24/2020
New Mexico Public Health Offices Closed - 3.16.20 - posted 3/20/2020
New Mexico Health Care and Social Services Program Brochure - posted 3/20/2020
Louisiana - Curbside Services Sign - posted 3/20/2020
New Mexico WIC Formula Vendor Sign - March 2020 - posted 3/19/2020
New Mexico WIC Open - COVID-19 Sign - posted 3/19/2020

Social Media
Messages, Posts, and Graphics
Louisiana WIC - Myth Busting Auto-Benefit Reloads Post - Posted 4/1/2020
Minnesota WIC Post re Shelf Tags and WIC-Approved Items - posted 3/24/2020
WHO Breastfeeding Post - posted 3/20/2020
New Mexico WIC Repost re Shelf Tags and WIC-Approved Items - posted 3/20/2020
New Mexico DOH - Donate Supplies Post - posted 3/20/2020
New Mexico DOH - Social Distancing Post - posted 3/20/2020
New Mexico WIC - Myth Busting Free Formula - posted 3/20/2020
New Mexico WIC - Warning re: Homemade Infant Formula - posted 3/20/2020

Photos
New Procedures in Action
New Mexico - "STOP" Instructions Sign for Participants at Clinic - posted 3/20/2020
New Mexico - Southeast Clinic - ABQ- Photo - posted 3/20/2020
New Mexico - San Juan Clinic Photo - posted 3/20/2020
New Mexico - South Broadway - ABQ - Clinic Photo - posted 3/20/2020
New Mexico - South Valley Clinic Photo - posted 3/20/2020
New Mexico - Northeast Heights - ABQ - Clinic Photo - posted 3/20/2020
New Mexico - Espanola Clinic Photo - posted 3/20/2020
New Mexico Drive-Thru Sign - Photo - posted 3/19/2020
New Mexico Sanitary Hands Benefit Card Handling - Photo - posted 3/19/2020


Other Resources

COVID-19 WIC State by State Waivers (FMI)
Nutrition First (Washington State WIC Association) COVID-19 Resources Webpage

A collection of state guidance for local agencies in Washington developed by Nutrition First


Articles