National WIC Association

Computer Network Specialist I

Maryland WIC (Baltimore, MD)

This position will provide help desk support, both over the phone and on-site, in regards to the identification, resolution, and prevention of network, computer, software, and application-related issues for computer users at the Maryland Department of Health (MDH), as well as for computer users in the clinics. This position will provide troubleshooting skills in support of the Maryland WIC Program's technical needs, while maintaining strong customer service relations. Finally, this position will be responsible for maintaining an up-to-date inventory of items, including a physical inventory of State office equipment, by ensuring the accuracy of inventory records and reports.

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