This position supports the California Department of Public Health’s (CDPH) mission and strategic plan by advancing the health and well-being of California’s diverse people and communities. As a member of the eWIC Branch, the Health Program Specialist II (HPS II) serves as part of a team that supports and maintains the various eWIC systems and provides support to its users.
The incumbent works under the general direction of the Chief, eWIC Branch, Staff Services Manager (SSM) III and serves as a skilled expert in the vendor and Electronic Benefit Transfer (EBT) aspects of eWIC (such as coordinate the testing activities and schedule for defects and changes that impact vendor services, receive and mitigate the complex and escalated calls from the WIC WISE Service Desk, Ensures WIC Program compliance with state and federal regulations and collaborates on revision of state policies and procedures as needed, and more)
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Job Code #:
eWIC Vendor Specialist
HEALTH PROGRAM SPECIALIST II
$6,496.00 - $8,131.00
# of Positions:
Permanent, Full Time
The Women, Infants, Children Program (WIC) has been part of the nation’s nutrition safety net for over 40 years.
Extensive research has found WIC to be a cost-effective investment that leads to healthier infants, more nutritious diets, health care for children, and subsequently higher academic achievement for students. WIC helps families receive healthy food, nutrition education, breastfeeding support, and referrals to healthcare and other community services.
Like other divisions within the California Department of Public Health (CDPH), WIC builds its program by addressing social determinants of health. WIC impacts the life course by promoting health practices that can ultimately improve life outcomes often experienced by vulnerable communities.
WIC serves babies and children up to age five, pregnant women, and new mothers. Dads, grandparents, foster parents of young children, and working families are welcome at WIC too!
Monthly, nearly one million WIC participants can find support at one of 84 local agencies which offer services at more than 500 sites throughout California. WIC participants can redeem their food benefits at approximately 3,800 grocers who are authorized to serve WIC families.
In 2020 - 2021, the WIC Division implemented a new Electronic Benefits Transfer (EBT) card called the California WIC Card and a new management information system that will allow WIC participants to be served more efficiently.
About the CDPH/WIC Family
Over 200 state staff work at California Department of Public Health’s WIC Division located at the Natomas campus in Sacramento (free parking!). During the COVID-19 pandemic, WIC has supported a teleworking environment to allow employees and their families to remain safe. As with all CDPH divisions, some staff have been re-directed to work on COVID-related projects to support the health of all Californians.
The WIC Division is led by senior managers administering a Local Services Branch, Vendor Management Branch, Policy and Planning Branch, and the Data Analysis, Research, and Evaluation Section. Through these branches, support staff, analysts, specialists, researchers, and nutritionists serve the needs of WIC local agencies.
As important as our work, WIC is in its fifth year of a professional development process to build a division wide team that is collaborative and strengths-based. WIC is serious about this commitment to excellence, and it is believed that through exploration of a strengths-based approach, this division can continue to develop and best serve the WIC participant.
It’s an exciting time to be part of the WIC community!