National WIC Association

Program Manager I

NC Department of Health and Human Services (Wake County, NC)

invites applications for the position of:
Vendor Manager
JOB CLASS TITLE: Program Manager I
DEPARTMENT: Dept of Health and Human Services
DIVISION/SECTION: DCFW/ Community Nutrition Services
SALARY RANGE: $56,046.00 - $100,814.00 Annually
RECRUITMENT RANGE: $65,046 - $100,814
APPOINTMENT TYPE: Permanent Full-Time
OPENING DATE: 05/31/22
CLOSING DATE: 07/12/22 5:00 PM Eastern Time


DHHS has established a new Division of Child and Family Well-Being that focuses on supporting whole child and family health and well-being for North Carolinians.  This division works to ensure that North Carolina’s children grow up safe, healthy and thriving in nurturing and resilient families and communities.  It will bring together complementary programs from the Divisions of Public Health, Mental Health, and Social Services to maximize services and outcomes for children and their families, including nutrition programs (SNAP, WIC and Child and Adult Care Food Program), health and prevention services for children and youth, children’s behavioral health services, and early intervention programs.  This position has transferred to the Division of Child and Family Well-Being this calendar year.
The primary purpose of this position is to manage all vendor activities within the Special Supplemental Nutrition Program for Women, Infants, and Children (WIC) and the Farmers’ Market Nutrition Program.  This position manages the food delivery system area of the WIC Program and works with approximately 1,700 vendors statewide.  Vendors include major grocery chains, independent grocers, convenient stores, military commissaries, and pharmacies.  This position is responsible for ensuring compliance with federal regulations, developing State Administrative Procedure Rules, containing food costs, establishment of fraud indicators, management of fraud investigations, and providing overall administrative oversight for the WIC Program’s food delivery system.  The position also has responsibility for determining requirements, implementing system functionality within the management information and electronic benefits transfer systems, as well as testing updates.
This is an office-based position.
Salary Grade: GN15  
Recruitment Range: $56,046 - $100,814
Position: 65003756
Exam Plan: 22-06356
About the Nutrition Services Branch
As a part of DHHS, the Division of Public Health is made of a several sections servicing the citizens of North Carolina.  The Nutrition Service Branch is a part of the Women and Children’s Health Section within Public Health.  Activities of the Nutrition Services Branch promote sound nutrition habits among infants, children and women in their child-bearing years.  Branch staff work with county, state and private agencies to improve health status by reducing the incidence of nutritional risk factors, improving pregnancy outcomes, and hastening recovery from illness and injury through the provision of technical assistance, education and supplemental foods.



To receive credit for all of your work history and credentials, you must list the information on the application form.  Any information listed under the text resume section or on an attachment will not be considered for qualifying credit.  Qualified applicants must document on the application that they possess all of the following:
Please refer to the link below for additional information:
· Three years of recent experience supervising a cross-functional team.
· Experience interpreting and complying with federal regulations or state statutes/policies.
· Experience creating standard operating procedures and developing corrective action plans, as needed.
· Experience providing training and technical assistance.
· Experience with preparing presentations, documents, and reports independently and delivery of information.
· Experience analyzing financial data using statistical methods to develop subsequent operational plans, policies and procedures.
· Experience with program analysis, data analysis and evaluation as well as presentation of information.
· Experience with planning, assigning, and supervising the work of professional and support positions to achieve program goals including performance management within the last five years.
· Knowledge of the principles and practices of public and business administration.
· Proficient in Microsoft Office programs including Excel, Word, PowerPoint, and Outlook; working knowledge of Access.
· Ability to monitor and maintain financial data to meet objectives and ensure compliance.
· Ability to exercise judgment and discretion in applying and interpreting policies and procedures.
· Ability to present information in formal settings.
· Ability to develop and maintain effective working relationships with associates, other State officials, external stakeholders, and the general public.
Management Preferences
· Experience with developing business requirements, system testing, or reconciling financial data across systems.  
· Experience working with federal nutrition programs.



Bachelor's degree from an appropriately accredited institution and three (3) years of program experience related to the area of assignment, including one year of supervisory program experience;
an equivalent combination of training and experience.

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