National WIC Association

Staff Services Manager I (SSM I)

CDPH WIC (Sacramento County, CA)

  • Job Description and Duties


    This position supports the California Department of Public Health’s (CDPH) mission and strategic plan by advancing the health and well-being of California’s diverse people and communities. As an employee of the Local Services Branch, the incumbent serves as part of a team that provides monitoring, training, support for and collaboration with regional local agencies that serve the Women, Infants and Children (WIC) Program participants.


    The incumbent works under the general direction of the Chief, Southern Section, Health Program Manager II (HPM II) or Staff Services Manager II (SSMII), the Staff Services Manager I (SSM I) plans, organizes, directs, and supervises the work of the multidisciplinary professional and technical staff which monitors for contract compliance of the public and private non-profit WIC local agencies providing services under contract and supervises the technical assistance, contract management, training, expenditure monitoring and consultation of contract managers to ensure that the WIC Program is conducted in accordance with federal regulations. The SSM I has supervisory and leadership responsibilities and actively participates as member of the WIC Division management team.


    The SSM I is required to work in close coordination with the Section Chief to implement a strong compliance and monitoring program. The SSM I exercises professionalism and tact when interacting with staff, WIC local agencies and the general public; maintains knowledge and skills related to specific section tasks, methodologies, materials, tools, and equipment; communicates effectively in dealing with the local agencies, public and/or other employees; and ensures that all staff complete assignments in a timely and efficient manner and adhere to departmental policies and procedures regarding attendance, leave, and conduct. This position requires up to 25% statewide travel to perform job related duties with occasional overnight stays (if required)

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    You will find additional information about the job in the Duty Statement.


    Minimum Requirements

    You will find the Minimum Requirements in the Class Specification.


    Additional Documents

  • Job Application Package Checklist
  • Duty Statement
  • Position Details

    Job Code #:



    Position #(s):



    Working Title:


    Bay & Central Unit Chief



    $6,403.00 - $7,954.00


    # of Positions:



    Work Location:


    Sacramento County

    Job Type:


    Permanent, Full Time


    Department Information

    The Women, Infants, Children Program (WIC) has been part of the nation’s nutrition safety net for over

    Over 200 state staff work at California Department of Public Health’s WIC Division located at the Natomas campus in Sacramento (free parking!). WIC is family-friendly and supportive of a teleworking environment that values employees and their families.


    The WIC Division is led by senior managers administering the Local Services Branch, Vendor Management Branch, Policy and Planning Branch, Data Analysis, Research, and Evaluation Section, Operations, and eWIC Branch. Through these branches, support staff, analysts, specialists, researchers, and nutritionists carry forward the mission to nourish and empower families to grow and build a healthy future, while being good stewards of the public’s trust and funding.


    As important as our work, WIC is a diverse strengths-based organization that values partnerships and collaborative work across the division, WIC community, CDPH, and other state agencies. WIC is serious about its commitment to excellence and the reputation of the WIC program, and all managers are expected to embrace a strengths-based collaborative approach through humility, introspection, and participation in all aspects of the division’s work.


    About this position


    This is the perfect position for the person looking to move into management, using the staff services manager classification. It is a hands-on, people-oriented position where members of this team are provided the opportunity to guide and support local agencies that value the health and well-being of WIC families. The Local Services Unit Chief will be part of a team of professionals who empower and engage staff; together the WIC teams embrace integrity, accountability; both internal and external collaborations; and, foster policies and programs that promote fairness, social justice, equity, and cultural competence.


    It’s an exciting time to be part of the WIC community!

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