National WIC Association

WIC Technology Coordinator

South Dakota Department of Health - Office of Child and Family Services (Pierre, Sioux Falls, or Rapid City, SD)

Job ID: 17605

Agency: Department of Health - Office of Child and Family Services

Location: Pierre, Sioux Falls, or Rapid City

Salary: $26.01 per hour, depending on experience

Pay Grade: GJ

Closing Date: Open Until Filled 

The South Dakota Department of Health's programs and services help prevent illness and injury, promote healthy places to live, work and play; provide education to help people make good health decisions; prepare for, respond to, and prevent public health threats; and support efforts to enhance quality and accessibility of healthcare. Our services touch the lives of every person in the state of South Dakota.

We recognize that employees are our most valuable resource, and we are committed to promoting a culture of excellence in DOH. We trust our employees to be innovative, challenge existing processes, and make the best decisions. We are interested in employing a diverse and skilled workforce that exhibits the values of leadership, accountability, communication, integrity, and teamwork. Public health is a diverse and growing field that offers many career options for people from a variety of educational backgrounds. Imagine yourself as part of a winning team that is making the lives of South Dakotans healthier and safer.

Please visit our website at and the Department of Health website at for further information about the Department of Health.

The Women, Infants, and Children (WIC) Technology Coordinator position will provide services primarily for the WIC Supplemental Food Program which promotes nutrition and healthy lifestyle choices for South Dakota families. The person hired for this position will work on all phases of information systems. This will include procuring the system through the Request for Information process and develop and implement contractual agreements. The duties of this position will include design, development, testing, implementation, and enhancements as well as ongoing maintenance of the Management Information System for the WIC Program (SDWIC-IT) to meet the user needs. The system collects demographics, nutritional risk information, provides supplemental foods prescription and processing, and interfaces with several other systems. This position will serve in a leadership role on development teams, and act as a mentor to other individuals providing services for the WIC Program. Contract management is a key component of the position. This position has frequent contact with WIC Team members, program staff, and other DOH Program Managers regarding the system design and development. The individual will have full knowledge of the client's needs and information flows, as well as tools and technologies needed to meet program requirements. Functions of the position include serving in a client relationship role in a learning environment to provide solution services between agencies and the contractor for the MIS System. Provide technical assistance and training to Public Health Regional Managers, Team Leads and program staff as well as other systems. Develop interactive training materials for employee orientation and ongoing training. Develop agency goals and objectives and identify, define, and recommend development projects based on goals and objectives. Proactively initiate ongoing dialogue with clients to understand changes or potential changes to the WIC operations and ensure that IT service issues are resolved; Identify issues and trends and escalate where appropriate; develop IT Budget recommendations and work with Assistant Director to acquire funding; Assist the WIC Program in the development of priorities within the State Plan; Lead the with transition to new processes and technologies. This position will perform project management functions to ensure effective and efficient solutions; serve in an analyst role in a learning environment working with clients/agencies to plan, conduct and direct the analysis of the complex business processes. This position will define system requirements within multiple areas of the program to determine solutions to problems. 

Travel will be required for the position in state and out of state for training and conference attendance.

The Ideal Candidate Will Have:

Bachelor’s Degree in computer science is desirable or five years’ experience managing information systems. IT Project Management Certification is desirable.

Knowledge of:

  • Health Delivery systems is desirable;
  • Sequel Server software;
  • operating characteristics of the State of South Dakota information system's environment;
  • principles, theories and concepts of computer programming;
  • system design principles;
  • project management methodology.

Skill to:

  • listen effectively;
  • strong communication for relaying information to contractors on behalf of staff and in relation to design and regulation requirements;
  • work in a team environment as well as autonomously;
  • develop interactive training materials;
  • ability to train the trainers (Public Health Managers and Team Leads).

Ability to:

  • provide project leadership and mentoring;
  • prioritize services and facilitate the context of multiple and complicated participant needs;
  • apply federal and state regulations;
  • develop policies and procedures in the various functions of the position;
  • work both autonomously and in a team environment while establishing and maintaining effective working relationships with others;
  • communicate effectively, clearly, and concisely;
  • be flexible, maintain a positive work environment, be organized, and able to prioritize multiple tasks;
  • provide excellent customer service;
  • demonstrate cultural competency when working with socioeconomically and culturally diverse populations;
  • establish and maintain effective working relationships with contractors and other agencies outside of DOH. 

Additional Requirements: Please attach a resume with your application.


The State of South Dakota does not sponsor work visas for new or existing employees. All persons hired will be required to verify identity and eligibility to work in the United States and complete an Employment Eligibility Verification, Form I-9. The State of South Dakota as an employer will be using E-Verify to complete employment eligibility verification upon hire.

The State of South Dakota offers employer paid health insurance plus ten paid holidays, generous vacation and sick leave accrual, dental, vision, and other insurance options, and retirement benefits. You can view our benefits information at This position is a member of Class A retirement under SDRS.


Must apply online:

You must apply online, emailed resumes or submissions will not be accepted.


South Dakota Bureau of Human Resources

Telephone: 605.773.3148 Email:


"An Equal Opportunity Employer"

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