National WIC Association

WIC Supervisor/WIC Coordinator

Josephine County Health Department (Grants Pass, OR)


Open until filled.  Next review date: 11:59am February 19, 2018.


This is a tiered position. The WIC Coordinator has expanded qualifications and duties.

Supervision of the WIC program; performs administrative duties related to WIC policies and procedures; does related work as required. Ensures that the Department meets the minimum State and Federal requirements for the Women, Infant & Children nutritional supplement and referral program. An employee in this classification is responsible for the coordination of WIC personnel in a division of the Public Health department. A major portion of the incumbent's time is devoted to administrative functions and coordinating/training personnel. The incumbent is responsible for the development of, and com­pliance with, work standards and office procedures. Work is performed under general supervision of the Director of Public Health and is reviewed primarily through results attained.

Typical Daily Tasks


(Illustrative Only. Any single position in the classification will not necessarily involve all of the listed duties below and other positions will involve duties which are not listed. These duties represent the essential functions needed of persons in this classification.) 

WIC Supervisor:

1.     Supervise subordinate employees including assigning and reviewing work, evaluating performance, training, taking necessary disciplinary action and effectively recommending on hiring and termination decisions; and/or assigns and reviews work of other clerical support employees. Coordinates the scheduling of major activities and the work flow to accomplish operating objectives. 

2.     Effectively promote WIC's 9 core competencies.

3.     Responds to or provides information for subordinates to respond to dif­ficult or technical questions.

4.     Develops, implements, and evaluates offce procedures; develops and recommends office policies.

5.     Processes complex, sensitive or confidential information where con­siderable procedural knowledge is required to insure completeness and accuracy.

6.     Provides support to subordinate personnel during peak work load periods and scheduled and unscheduled leaves

7.     Coordinates work load needs with professional staff and serve as a member of the management team; provides input and data for budget and department policy and procedures.

8.     Utilizes computer hardware and software capabilities to develop reports and provide for data management.

9.     Maintains program integrity related to areas of potential abuse like food instrument alteration, dual participation of use of loaned breast pumps.

10.  Conducts classes, certifications, work front office and perform all WIC services as applicable

11. Utilizes Windows-based software applications, including Word, Excel, TWIST (State WIC database).

12. May prepare budget in consultation with management.

13. Provides department representation to public and other health committees as needed.

14. Acting as a trainer for the WIC program, training staff in explaining the WIC program to participants so that they will be able to utilize the program for maximum benefit.

15.  Other Duties as Assigned.

WIC Coordinator: (in addition to WIC Supervisor duties and responsibilities listed above)

16.  Develops, plans and implements programs in nutrition to clients and staff. Assists in preparing and evaluating nutrition education materials to be used and interprets their use. Provides consultation on nutrition to staff.

17.  Provides direct dietary counseling to individuals and families with special needs.

18.  Manages the Peer Counseling program

19.  Coordinates WIC program including:

a.     Training staff in evaluating food intake and food habits of WIC applicants.

b.     Evaluating nutritional risk status of WIC applicants utilizing clinical, biochemical, diet and socioeconomic data.

c.     Assuring prompt, courteous and adequate service for program applicants and participants.

d.     Preparing breastfeeding and health education classes for clients.

20.  Develops and prepares annual WIC nutrition education plan.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required: Thorough knowledge of general office management practices and procedures; effective English grammar and usage; ability to manage various filing systems; and expertise in professional office etiquette. Considerable knowledge of the operations, policies and terminology of the assigned department. Knowledge of computer applications, principles of supervision, and personnel practices. Ability to independently research assigned problems; organize material from various sources into a format of own design; maintain confidentiality; respond courteously and tactfully to complaints; accurately classify, file and retrieve materials and documents. Ability to establish and maintain effective working relationships with other employees and officials, outside officials and agencies and the public; work independently and establish priorities and or­ganize workload to complement the needs and deadlines of others. Ability to record and prepare meeting minutes; understand governing regulations of assigned department; plan, coordinate, direct and review the work of others. Ability to accurately perform mathematical calculations; communicate effectively both orally and in writing; solve problems and make accurate, independent decisions. Incumbent must be a self-starter with leadership qualities. Experience in conflict resolution and ability to work in high pressure office environment is necessary.
WIC Supervisor:
-       Education: Associate's degree in Business Administration (or equivalent) – Bachelor's degree preferred
-       Experience: Four years progressively more responsible office experience, including supervisory and administrative responsibilities – Bachelor's degree may substitute for 2 years' experience
WIC Coordinator:
-       Education: Bachelor's degree with major coursework in foods and nutrition – Master's degree with emphasis in public, community, or maternal/child preferred
-       Experience: Four years progressively more responsible office experience, with a minimum of 2 years' supervisory and administrative responsibilities
-       License, Certification, Registration:
o    An unencumbered license to practice in the State of Oregon as a Registered Dietitian within 6 months of hire
o    International Board Certified Lactation Consultant (IBCLC) eligible

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