WIC Innovation and Technology Manager
National WIC Association (DC, Maryland, Virginia area (within 2 hours of the NWA office) )
The National WIC Association (NWA), the nonprofit education arm and advocacy voice of the Special Supplemental Nutrition Program for Women, Infants and Children (WIC), has an immediate opening for a WIC Innovation and Technology Manager.
The Association is a high-impact non-profit, member organization that represents more than 2,000 service provider agencies that offer quality nutrition education, breastfeeding support, health care and other social referral services to at-risk women and young children in over 10,000 WIC clinics nationwide.
The WIC Innovation and Technology Manager will be part of NWA’s Center for Innovative Practices in WIC (CIP-WIC). The successful candidate will have expertise in WIC technological innovations, be a skilled relationship builder, and a strong project manager. The incumbent will be able to work collaboratively and drive work independently. They will possess a clear understanding of the WIC program and be able to demonstrate knowledge of recent developments in WIC technology innovation such as Management Information Systems (MIS), Electronic Benefit Transfer (EBT), online shopping advances, and other technology related to social services administration.
The WIC Innovation and Technology Manager is responsible for:
- Managing NWA’s activities related to WIC program innovation aimed at technology systems to improve the participant experience.
- The position will develop, manage, and expand upon the Association’s various technology-related portfolios, including grant-funded project administration, reporting, educational material development, promising practices sharing, training and technical assistance support, and policy recommendations.
- Leads organizational activities around online shopping for WIC participants, including coordinating national working group on online ordering innovations, providing technical assistance and communications to WIC agencies, and liaising with USDA-FNS about program regulations.
- Identify ways to use technology to improve data-sharing between healthcare providers and WIC agencies, including leading a community of practice around data-sharing, working with healthcare networks and healthcare associations, and leading grant-funded work. Work with the Public Policy team on the evaluation and policy translation of this work to enhance data-sharing opportunities at the federal level.
- Develop and lead organizational priorities around other aspects of WIC technology, including how to leverage WIC to improve participant experience, enrollment and certification, and improve WIC staff experience with technology. Centers equity in technology work, including ensuring that WIC technology can improve health equity and serve participants with disabilities, limited English proficiency, etc.
- Monitors innovations in WIC technology, including peer-reviewed research, USDA-funded pilots and guidance around technology, State and Local Agency projects, and other related work.
- Develops and maintains relationships with WIC technology vendors, including MIS, EBT, app developers, and other related technology vendors;
- Manages disseminating promising practices related to WIC technology, including web-based sharing (e.g., through the Research, Policy, and Practice Hub) and fostering peer-to-peer connections.
- Minimum of 5 years of experience in WIC and other nutrition assistance or social services program
- Bachelor’s degree or higher
- Possess strong analytical and project management skills and strategic insight
- Direct experience with technology platforms used in WIC (e.g.Management Information Systems, Electronic Benefit Systems)
- Strong commitment to advancing equity, diversity, inclusion, and belonging as part of organizational strategy and the technology portfolio
- Comfortable in learning and adapting to new technology platforms and providing technical assistance to members on these platforms
- Knowledge of how to use human-centered design to improve experiences with social services
- Familiarity with USDA policies and regulations related to technology
- Excellent written and verbal communication skills
- Ability to work in a fast-paced environment which requires flexibility
- Commitment to the mission, values, and vision of NWA
$78,000 - $95,000
NWA full-time staff must be based in the DC metro area, which includes Washington, DC, Maryland, and Virginia. We currently have a hybrid work environment with the expectation of one work day per week in the physical office at 1099 14th Street, NW Washington, DC. Staff have the option to work remotely for the remainder of the work week. At NWA, we value equity, diversity, inclusion and belonging in all that we do, and encourage those from underrepresented groups to apply for this position.
NWA provides competitive benefits, including hybrid work, tuition reimbursement program, ongoing professional development opportunities in addition to generous health care plans,dental and vision coverage, flex spending account, dependant care flex spending account, basic term life insurance, long term disability insurance, paid time off, free gym access, a company-matched 403b retirement program, employee assistance program, cell phone and internet stipend, and more.
To apply, please send a cover letter and resume to email@example.com. No phone solicitation accepted.
More Information: https://www.nwica.org/nwa-job-postings